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Bespoke interiors·United Kingdom

Transcal quotes bespoke builds in minutes, with AI doing the spec.

Transcal builds configurable technical products where every order is bespoke, and quoting one meant days of back-and-forth between sales, engineering, and the customer. We built a custom configurator with an AI layer that turns a plain-English requirement into a valid spec, then automates the schematic, the quote, and the follow-up.

AI spec assistantCustom configuratorQuote automation
Headline outcome
100%
Routine quotes without engineering
Engineering pulled out of the quoting loop
100%
Routine quotes without engineering
0
Invalid configs reaching production
Days to mins
Brief to priced quote
The challenge

Every Transcal order is a one-off, and pricing one meant a slow relay: a customer described what they wanted in a messy email, sales translated it, engineering checked it was even buildable, and a quote came back days later, often with mistakes baked in. Complex configurations were error-prone, the wait cost deals, and engineers were spending their time quoting instead of building.

Where it was hurting
  • Every quote ran through a slow relay between customer, sales, and engineering.
  • Complex configurations were error-prone, and mistakes got baked into quotes.
  • Days of waiting for a price cost live deals.
  • Engineers spent their time quoting instead of building.
What we built
  • Plain English becomes a valid spec

    An AI assistant reads a customer's requirement, even a messy email, and turns it into a valid starting configuration in seconds.

  • A live visual canvas to fine-tune

    That spec lands in a custom Next.js configurator the customer can adjust on screen, with the product updating as they choose.

  • Impossible builds made impossible

    Validation rules mean unsafe or unbuildable configurations simply can't be selected, so errors never reach the floor.

  • Quote, schematic and follow-up, automatic

    The instant a build is confirmed, the schematic, spec, and quote PDFs generate themselves, sync to the CRM, and go out with an automated follow-up.

The system, end to end
AI spec assistant
Turns a brief into a valid config
Visual configurator
Live canvas the customer controls
Validation rules
Blocks impossible builds
Quote automation
PDFs, CRM sync, follow-up
How it rolled out
Phase 1
Model the product

We captured the rules behind what Transcal can and can't build, the foundation everything else relies on.

Phase 2
Build the configurator

A live visual canvas with validation, so any configuration on screen is one that can actually be made.

Phase 3
Add the AI and the paperwork

The spec assistant up front, and automatic schematic, quote, and CRM sync at the end of every confirmed build.

Ongoing
Refine the rules

As the range evolves, the configuration rules and AI prompts evolve with it, with engineering pulled in only on genuine exceptions.

What made this different
01
AI at the start, not bolted on

The hard part of a bespoke quote is the spec. We put AI right at the front so a messy brief becomes a valid build before anyone touches it.

02
Correct by construction

Validation rules make bad configurations unselectable, so the speed never comes at the cost of buildability.

03
Engineers freed for engineering

Routine quoting runs itself end to end. Engineering is pulled in for real exceptions, not every order.

The outcome

A customer now describes what they need in plain English, the AI hands them a valid starting build, they fine-tune it on screen, and they walk away with a schematic and a priced quote in minutes. Impossible builds never reach the floor, routine quoting runs itself end to end, and engineers are back to engineering.

Before
Days
How long a bespoke quote used to take
After
Minutes
How long the same quote takes now
Measured results
Minutes
From a plain-English brief to a priced quote
0
Invalid configurations reaching production
100%
Of routine quotes generated without engineering
Profile
Client
Transcal
Industry
Bespoke interiors
Location
United Kingdom
Tech stack
Next.js configuratorAI spec assistantPDF generationCRM automation
Project details
Custom configurator
Primary system
Validated builds
Impossible configs blocked
Auto PDFs
Schematic and quote on confirm

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