Trades & home services
built for the van, not the back office
Trades businesses lose money in the gaps: the call missed on a job, the quote that took three days, the invoice nobody chased. We close those gaps with automation that runs whether you are up a ladder or asleep.
Most trades firms are run from a phone in a work trousers pocket. That works until the calls outnumber the hands. Every missed call is a job that goes to whoever picks up next, and the firms that win are simply the ones that answer. An AI voice agent answers on the first ring, books the job into your calendar, captures the address and the fault, and texts you the summary. No voicemail, no lost weekend enquiries.
Behind the call is the part nobody enjoys: the paperwork. We wire the full lifecycle into one pipeline so an enquiry becomes a quote, a quote becomes a scheduled job, and a finished job becomes an invoice with a polite chaser attached. The office stops re-typing the same details into three systems, and cash stops sitting in unsent invoices. We work with electricians, plumbers, heating engineers, gas and renewables installers, and joinery firms across Scotland and the wider UK.
24/7 call answering
An AI voice agent books jobs, captures the fault and address, and routes emergencies to your mobile. Out-of-hours enquiries stop leaking to the next firm in the search results.
Quote in minutes
Standard jobs priced from a template the moment the details land, sent for your one-tap approval. The customer gets a number while they still care.
Job to invoice pipeline
Enquiry, quote, scheduled job, invoice and payment chase wired into one flow. ServiceM8, Jobber, Tradify or your spreadsheet: we meet you where you are.
Review capture on autopilot
A Google review request sent automatically the day after a job closes. More five-star reviews means more local search visibility, with zero effort from you.
- Calls going to voicemail while the team is on a job
- Quotes that slip a few days and lose to a faster competitor
- The same job details re-keyed into diary, CRM and invoicing
- Invoices sent late and chased never
What trades firms ask us
We are a two-person firm. Is automation overkill for us?
The opposite. Small firms feel a missed call hardest because there is no receptionist to catch it. The whole point is to give a two-person firm the front office of a twenty-person one, without the wage bill.
Will an AI agent sound robotic to my customers?
No. Modern voice agents respond in under a second and hold a natural conversation. Most callers book a job without realising they were not talking to a person, and anything it cannot handle gets passed straight to you with the context attached.
Do I have to change the tools I already use?
Rarely. We build on top of the diary, CRM or invoicing you already run. If you work off a phone and a notebook, we will suggest something light rather than force a platform on you.
How quickly can this be live?
Call answering and quote automation usually go live inside the first month on the retainer. We start with the one gap costing you the most and build out from there.
How we build it
The systems we put into trades firms are built from a small set of proven patterns. These are the ones that come up most.
AI voice agents
Every call answered. Even the ones at 9pm on Sunday.
WhatsApp automation
Booking, qualification, follow-up, in the app they already use.
CRM automation
Pipeline hygiene, lead routing, and reporting on autopilot.
Run a trades & home services business?
Book a 30-minute strategy call. We will map where the time and money are leaking, and tell you the first thing we would automate. No deck, no pitch.